Our client is a main actor is in the banking sector, well known in Europe. Their main activity is to provide services to other banks. They are dealing with several stakeholders; the structure of the company is complex and segregated due to EU restrictions and regulations. We joined the AR department to do the cash collections and the reconciliations of the payments made by the clients with the invoices. Then the mission evolved into more complex day-to-day responsibilities by dealing with the invoicing of one specific entity.
In the beginning, we were in charge of the reconciliation of the bank statements ( cash collections) in the AR department, having several contacts with the customers regarding Dunnings, payments, questions related to invoicing and so on. A few weeks later, we took charge of the back-up of three entities (invoicing, closing, etc). After that, we had the opportunity to be in charge of a whole entity, dealing now with the invoicing, the closing, the different updates regarding customers and the daily work on the AR accounting and customers master data. We trained new colleagues for being in charge of the cash collections.